To Apply for a Position

Email your resume and cover letter to After reviewing resumes, we will contact potential candidates for further information, conversation, application, etc.

The Application (after conversation)

Join The Herbfarm Team

Positions Available
  • Guest Services: Guest Reservations and Administrative-Rotating days 3-4x/week
  • Fine Dining Server
  • Dishwasher/Glass polisher/Part thyme at The Herbfarm

    Guest Services: Guest Reservations and Administrative-Rotating days 3-4x/week


    Kayla Kessel, Guest Service Manager


    Join The Herbfarm as the Reservationist and Guest Service support. This position ensures all runs smoothly from first contact-- via phone, email, or in person-- to our guest’s arrival at The Herbfarm. It is your goal, as well as The Herbfarm’s, to,for a few hours, make life as perfect as our guests had always hoped it would be.

    Reservations, inter-department communication, maintenance of office systems/IT, and other general business interactions via phones, mail, email, and in person. Join a team involved in these activities. Some minor accounting. Some weekend days. All shifts are 9-5ish.


    • Be an ambassador of The Herbfarm inside and outside of work.
    • Outgoing and incoming pre and post-dinner guest contact-through the phone, email, electronic reservation requests and in person.
    • Positive connection from “office” to entire Herbfarm team.
    • Returning calls/emails from Rosemary's voicemail, email, and waiting lists.
    • Careful tracking & sharing of reservation information (systems/procedures currently in place) to all guest service/kitchen folk so all know everything that has been communicated to/from each guest and how to best exceed their expectations when they call or arrive in person.
    • Lead preparation of daily service menus (paper part), briefing sheets, signs, maps etc.
    • Mail order/retail sales and shipping.
    • Troubleshoot and support MS Office use, copier, printer, phones etc
    • Some data entry and special projects.
    • Follow organized procedures while putting the guest first.
    • Strive to exceed the guest’s expectations.
    • Support others as needed.

    This is your opportunity to actively work with folks from around the globe who come to enjoy the highly rated 4-hour, 9-course dining experience focusing on seasonal and regional ingredients at their prime.

    Smiles on your face and in your voice. Organization. Strong communication skills—written, in person, on phone. Poise gained through several years of Hospitality/Guest Service/Office experience are needed to apply for this position.

    We seek an enthusiastic, passionate, disciplined, organized, warm, team member who is eager to learn The Herbfarm 5-Diamond ways and become an integral member of our small, quality-oriented, fun-loving reservation office team.

    The Herbfarm is a world-class fine dining experience where our food follows the seasons. Our feet are on the ground and we usually have a sense of humor. We are America’s only 5-diamond restaurant west of Chicago and north of San Francisco. That said, we are also the only restaurant serving 9-course meals where guests can visit and feed our pet piggies during dinner.

    Experience and Qualifications

    • College Education.
    • 3+ Years guest relations office/phone/in person experience.
    • International travel and fine dining experience are plusses.
    • A genuine desire to serve the guest, co-workers, and the company.
    • Strong knowledge of Microsoft Office programs.
    • Some Adobe InDesign is helpful.
    • Website/IT experience helpful
    • Positive attitude giving others energy and warmth

    Skills needed

    • Excellent verbal & written communication skills
    • Organized, tidy worker.
    • Multi-tasking skills/comfort
    • Detail Oriented
    • Hard Worker/Dedicated
    • Service oriented
    • Team oriented
    • Self-Motivated
    • Quick learner
    • Sense of Humor
    • Comfortable in tight spaces, and up & down stairs to serve guests.

    Character Traits

    Respectful of Process and Procedures
    AND able to think creatively


    This position is 4-5 day-a-week job--25-35 hours. This includes about 45% weekend days as the 7-day a week office schedule rotates through the team. This is a daytime office job. Please visit The Herbfarm before applying and ask Rosemary for a tour-- 10-3 daily, 10-1 Sundays. No appointment needed.

    Benefits and Compensation

    • Competitive hourly rate to start.
    •Discounts: Wine, Dining, Gifts, Spa, Hotel
    •PTO: Employees accrue up to 2 weeks per year. PTO increases to 3 weeks per year after 5 years of employment
    •Good Health Days: Up to two per year - paid days off for being healthy
    •Health Insurance: Medical and Dental paid at 50% by The Herbfarm after 2 months
    •Participate in employer matched 401K plan after one year of service
    •Opportunity to participate in staff education events
    •Working for a company you can feel proud to be a part of

    Would be successful when

    • Be able to work a flexible schedule, and meet/address multiple, sometimes competing deadlines.
    • Actively manage day-to-day reservation systems
    • The Herbfarm collects and uses an incredible amount of detail. Become proficient data miner.
    • All T's must be crossed and I's dotted while being warm and friendly.
    • Exceed guest's expectations
    • You are the “Voice of The Herbfarm” which must be welcoming in person, on the phone or via email
    • Work well under pressure demonstrating cooperative behavior with guests, colleagues and supervisors.
    • Incredibly busy small office that requires everyone to take responsibility for their work and to incorporate a sense of humor.